CASELLA CEL CEL-490 Manual de Instruções Página 32

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7. SOFTWARE WARRANTY
The manufacturers undertake to replace any disk containing significant
errors that are directly attributable to faulty design or manufacture that
make the program unusable, and which become apparent during the
warranty period. In order to take advantage of this warranty, the disk or
disks must be returned, carriage paid, to the manufacturers factory or
accredited agent. The warranty period runs for three months from the
date of receipt of goods.
CASELLA CEL’s liability is limited to items of their own
manufacture, and they do not accept liability for any loss resulting from
the operation of, or the interpretation of results obtained by using this
software. All technical information for individual sets of software is filed
under the version and issue number given on the installation disks,
therefore the version and issue numbers should be quoted in any
correspondence concerning this software.
In the event of a malfunction appearing during the warranty
period, the disk or disks should be returned either to CASELLA CEL’s
local agent or to the CASELLA CEL Customer Services Department at
Bedford. Please include the following information:
Instrument Type(s), Serial Number(s) and Firmware Version
Number(s),
Customer name and address,
Contact name and phone number,
Details of any PC and Software involved, including Version
Number(s),
Reason for returning the equipment with a detailed description
of the fault,
List of any error messages that may have been displayed.
All disks are checked for viruses before they are dispatched. We
recommend that you check your own system periodically to prevent
problems with viruses.
As CASELLA CEL are continually improving their software,
please complete the details on the card supplied, and register your copy
to receive comprehensive technical support and information on software
upgrades.
Warranty
CEL dB23 Users Handbook - Page 33
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